May 01, 2010 another wd my book problem not sure if i should start a new thread on this or not, but since it is a wd my book issue, am posting as reply. It shows up in disk utility and passes verification and repair with flying colors. Wd my passport for mac wont mount on my mac pro in response to phyllis ormsby. Western digital users are fed up with my cloud failures. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. My book user manual checking drive status hover the pointer over the wd quick view icon to see the drive capacity used and drive temperature status, and to find out if the drive is locked. It can recover data even if the file system is corrupt. Tips for getting started with the wd my book backup drive. It is safe to say that the majority of head problems inside of the portable hard. Ive only had it for a couple months and now its not showing up on my macbook pro. If the drive starts giving you trouble, keep in mind that it is under warranty for 2 years from the date of purchase. Only top led is blinkingflashing and mbwe doesnt appear in my network environment.
I have tried connecting the my book directly to my computers ethernet port it does the same thing. Check out the western digital forums, read all the complaints. Why do i have to physically disconnectconnect my book from the mains to start the drive. Hgst enterprise he8 hdd found in early retail 8tb wd my book pc perspective. The drive works fine once it is up and running, but if i shut down my pc, i have to pull the plug and reconnect. Wd quality inside and outfor over 20 years, millions of people worldwide have trusted their data to wd hard drives. See that this is a widespread issue and all the wd items have problems. Western digital my book 500 gb hard drive not starting up super. When the wd mybook live 3tb nas was released, i went out and bought one and promptly put all my stuff on it. Western digital my book essential 2tb desktop external. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. Hi guys, i have western digital external hdd 2 tb green that seems to have stopped working. A line of external hard drives by western digital, styled after hardbound books. Desktop drives my book duo my book wd elements desktop.
I have followed one of the faqs on the western digital web site which mentions accessing the shared storage manager and followed the procedure. Wd backup sw could not find device repeatedly, even w tech support. Mar 14, 2011 western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. I recently got a western digital 1 tb my book for backing up my desktop and laptop. Or can i scan and fix without losing any of my documents all my research for a book and about 10,000 pictures help. My book startup problems external drives for pc wd. I can access the web admin and rebooting the device did nothing. My book wont power up western digital my book ifixit. It comes with all the software you need to help protect your data, including wd backup and wd security software and is compatible with time machine. Western digital wdbfbe0040jbkeesn my book duo 4 tb amazon. Id also see if all the latest os and driver updates are installed on the system.
Some western digital mybook chassies have a problem with the power button getting stuck. Western digital my book problem question and answer dti. Ive owned the wd my book 4tb for well over a year now, and ive never had any issues from it. My western digital external hard drive wont start your. Backing up important data provides essential access to business files and records in the event of a system failure or disaster. I purchased my my book live in 2014 and it died on me a few days ago. So now i am going to load and stress test the drive before i start putting. When i want to run smartware it cant find writable partitions. Tech my wd my book 4tb just stopped working with my xbox one. Wd my book home edition 1 tb bought from costco last week. In red hat it show the hard drive but not readable. About your wd storage device my book duo user manual 2.
If it shows up but disappears later, repeat the above steps and go to disk management, change the drive. Available in various editions from essential, to premium to world edition. Why isnt my wd my book external hard drive being recognized. Tech my wd my book 4tb just stopped working with my xbox. Dec 29, 2007 page 1 of 2 windows wont boot w wd my book plugged in via usb posted in external hardware. Rightclick on the windows icon at the left corner and select device manager. Western digital my book essential 2tb desktop external hard. Wd my book external drive not working external hardware. It does offer a scan to fix it but wd does not recommend it without backing everything up on the laptop hard drive first.
I installed the wd software bundled with the drive but i chose to not have it start with windows. Nach einem etwas tragen, aber noch vertretbar langsamen start, fing mein. Basically, i am unable to access my files on my 2tb mybooklive media drive. I have a couple of wd clouds that have no problems connecting to these or any other box. These physical problems can only be reliably fixed in professional data recovery labs staffed by experts. If you dont see the wd apps setup, look for a folder called wd apps for windows, if you are using windows or wd apps for mac if you are using os x to find the application installer for your operating system.
Im looking to sell off all my 3,4,5 tb drives for fewer larger ones. Read speeds up to 2000mbs to decrease load times and get you into the game faster. Like most technology, i imagine lighter users will have less problems while heavy users, users who use the drive all the time, will have more problems or have problems quicker. Wd my book hw recognized by cpu, could manually copy files, but unable to do full backup. Hey, im having problems with my 1 tb wd my book essential drive external usb hdd. Western digital hard drive problems and data recovery youtube.
The wd drive utilities desktop shortcut icon if you created one when you installed the application start all programs western digital wd apps wd drive utilities see figure 4 on page 8. Wd my book essential 3 tb controllerpcb issues connectivity. How to tell internal hdd inside western digital my book 5tb. I can even see the models of my two 1 gb 3,5 wds in the test raid0 in my usb 3. I can access the admin account on my router but that is the limit of my knowledge. The procedure here may well not work for you, please just use it for ideas. Its superfast thanks to wd red drives inside and use of the usb typec port.
Wd my passport for mac wont mount on apple community. If you have used the power button to turn the drive off and on this. That just goes to show that wd my book external drives are truly workhorses that give you years of use. Wd my book external drive not working posted in external hardware. Similar situation is with wd my book world edition i white light or with my. Recently my 3tb wd my book gave up and would not power on, this is how i managed to rescue all of my 2. Find and expand disk drivers, portable devices, universal serial usb controllers or other devices to see if wd device is shown as unknown device. I would recommend testing the drive on a pc that recognizes it with wd data lifeguard diagnostic tool and see if the drive passes both the quick and the extended tests. How to fix bricked wd my book world edition white light or install. Wd smartware software western digital my book essential offers the wd smartware software that provides automatic, continuous backup and data retrieve through a visual control center. I bought brand new wd caviar green hard disks and put them into. My book essential edition is a small, elegant, and easytouse usb external hard drive. Page 1 of 2 windows wont boot w wd my book plugged in via usb posted in external hardware. Wd my book raiddesktopspeicher 4 tb externe festplatte.
Password protection with builtin 256bit aes hardware encryption with wd security software, just set your own personalized password to help keep your content private and safe. Fix wd external hard drive not recognizedworking with light. If the wd external hard drive shows as unrecognized, go to the drivers tab and deleteuninstall the driver. Then check out whether the external hard drive shows up in my computer my pc or not. Western digital s mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap.
Wd my book essential drive not recognized on my mac. Clicking hard drives usually do have physical problems. In addition, the software lets you customize your backup, set drive security, run diagnostics, manage the power settings and more. Western digitals wd my cloud networkattached storage nas devices, such as the wd mybook world live, wd my cloud ex1, ex2, and ex4 sounded like a. Tips for getting started with the wd my book backup drive mikes. Fix and repair wd my passport ultra not detectedshowing. Mar 06, 2017 wd my book hw recognized by cpu, could manually copy files, but unable to do full backup. I tried the advice in this blog and i called western digital with no success. If you have more than one supported my passport drive connected to your computer, select the one that you want to erase. Stop using the drive further and get into data recovery mode. Oct 15, 2015 after having owned a external hd drive from wd that died without reason i again have a problem with the wd. Also, check the comments as a lot of other people have tips.
This time it is the 1tb mybook after i shut down the pc, i disconnected the wd. Another wd my book problem not sure if i should start a new thread on this or not, but since it is a wd my book issue, am posting as reply. Heres a kb article you can take a look at if you want about that. I have had it for about half a year, and has been pretty much problem free until recently. Dec 28, 2012 fwiw, ive got a wd my passport for mac usb 3. Then i attempted a firmware update, which failed, and my desktop computer no longer recognized the drive. The 2tb drive that i thought was done is now connected to my laptop and amazingly still working just fine. Here is the easy answer for this fix you have to download wd quick formatter here is the link because it took me forever to figure out how to do this i went from website to website but here is your solution download this. Would the cloud have issues seeing a larger hdd other than the one for.
Install it you have to extract it i created a new folder on my hard drive for wd software once you accept the license it will. Bad dc adapter since this is the desktop version with external power. Monitoring icon alerts the wd quick view icon flashes to indicate drive status. Converted to ntfs file system and loaded the device with data. Western digital my book problem question and answer dti data. In the middle of copying files, i accidentally unplugged it. Following events are generated on your mybooklive skynet. My book desktop storage is ready to use out of the box so you can start transferring files, saving your memories and backing up right away. Hey there wacoachrusso, if the drive works fine on another system then i wouldnt think the problem is with the drive. Unlike some other people with this problem, my hard drive isnt showing up on my pc windows 7 or my husbands macbook air, and although it has a flashing blue light when plugged in, it isnt making that spinning sound, which has me worried it might be a gonner. How to tell internal hdd inside western digital my book.
Smart design the elegant case, iconic of a book, takes up less space on your desk, stacks horizontally, and allows two or more drives to stand neatly together like volumes on a shelf. As if403 gbs of clinical videos lots of stuff i havent blogged about gone or maybe not. Inspiron 3679, 2016 wd my passport ultra, freezes dell. Theres no way to say what model of a wd drive is inside the enclosure without actually taking it apart, which i wont recommend not only because if you do so you will violate the warranty, but also because of the hardware encryption your my book has.
This, without access to the wd external drive, is impossible. The 8 tb version of the western digital my book offers reliability, fast transfer. After having owned a external hd drive from wd that died without reason i again have a problem with the wd. If you want an external device you can run all the time the best course of action would be to buy a high end usb enclosure and a hard drive in the size you want. Fix wd external hard drive not recognizedworking with. Then check out whether the external hard drive shows up in my computermy pc or not. Anyway, mbwe boots from nas os written on disk, so you cant start mbwe. Hi all, now, im not much of a computer wiz by any regard, but ill try explain this as best i can. This article was originally written in 20 and applies to a fairly old model of the wd mybook live. Windows 10 refuses connection my book live wd community. Purchased two wd my book 6tb drives for consolidation and backup of photos. It also includes a rearfacing power button and various connectors that are illustrated in figure 1. Western digital my book connection to windows 10 microsoft.
I checked disk utility to see if it shows up there and it doesnt. The my book desktop hard drive also works great with acronis true image wd edition software to schedule full system backups. Windows 10 wd mybook not recognized anywhere on my dell. In addition, the software lets you customize your backup, set drive security, run.
High quality hard drive inside the case is an exceptionally fast, ultra quiet, coolrunning hard drive from western digital. It shows some time green led, some time yellow led. My book essential edition user manual getting started 1 getting started thank you for purchasing this wd product. How i rescued my data from a 3tb wd my book external hard drive. My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life.
Just plug it in and save your valuable data, music, photos, and movies. Over the years i have stored photos across 5 different external drives. With the drive constantly creating more and more bad sectors some or most of your data may already be corrupt. That usb typec port with all cables included makes it universally compatible supports usb. The my book duo device has a single front led that shows the various conditions for device power and device activity. Fix and repair wd my passport ultra not detectedshowing up. Im running windows 7 and an older my book essentialive had this problem for some time, but now getting very tired of groping around behind the pc for the plug. While backing up files to secondary internal drive protects against failure of the primary disk, saving important data to a removable. Last night, i was playing some gears of war 4, which is saved on the external, and decided to take a break. If your product is not listed above, please visit the product page. External drive failure wd my book essential 2tb my. Have had a 2t wd my book on continuously for about 4.
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